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Waiting for a crypto deposit?
Waiting for a crypto deposit?
Valeria avatar
Written by Valeria
Updated over a week ago

Still Waiting for Your Cryptocurrency Deposit on BetBits.com?

We understand how frustrating it can be when your cryptocurrency deposit doesn’t appear immediately in your BetBits.com account. Here are some common reasons and solutions:

  • Network Delays: One of the most common reasons for deposit delays is network congestion. Blockchain networks can get congested, causing transaction delays from minutes to hours, depending on the cryptocurrency and network used.

  • Transaction Fees: Some cryptocurrencies require fees to process transactions. If the fee paid is too low, the transaction may take longer to confirm.

  • Incorrect Address or Network: Ensure you enter the correct address and network when sending cryptocurrencies. An error here can prevent the transaction from reaching its destination.

What to Do If Your Deposit is Delayed?

If your deposit is not credited within a reasonable time, contact our customer service. They will investigate the issue and provide an update.

For more details and to check the status of your deposit, visit the Profile > Deposits section in your BetBits.com account.

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